Super manager and staff!!! Took me in right away, explained and showed me everything and will definitely keep coming back. Very courteous and knowledgeable!! No more going to shops that just go through the motions and don't back up their service. I highly recommend!!
Quick flat repair. Took an hour to get in and out with two cars ahead of me. Mechanics were knowledgeable but asked questions when they didn't have immediate answers. Price was higher than a nearby competitor but the repair was faster and tires were filled to the proper pressure afterward.
Car emergency with the throttle and engine power in my Chevy while traveling across the state on the weekend. Got us in and out on the same day (there was a last minute opening in the schedule). Extremely knowledgeable and courteous to boot. Clean bathrooms. Let us bring in our pets while we waited. Our heroes.
I had both front wheel bearings replaced 6 months ago. I diagnosed one wheel bearing as being worn out, they checked it out, agreed, suggested doing both, and replaced them. Did a decent job. 4 stars for that work. But it was still making a noise when turning right. I thought the noise was related to a tire or suspension or something like that. They swore it was the engine and that I should get the engine replaced. I said no. Turns out it was just worn out outer tie rods. I replaced them and the noise went away. NOT happy that they tried to sell me an engine. They should know the difference between tie rod noise and engine noise. 0 stars for that. I just found today that one of the new wheel bearings went out, too, after about 4,000 miles. I'll get my warranty work done at a different shop.
Excellent customer service, all around. Always use Carx for our repairs!!!
UPDATE-- I took my van back to this Car-X for the warranty work. Car-X has a policy that warranty work should be done at the original shop. A bolt holding the bearing on had broken, not sure why, but I can't hold them responsible for that. Things break. They checked it out, fixed it quickly, and didn't try to sell me anything else. Good experience today - a 5 star day. Putting together all the experiences, I'll give them 3 stars.
Car X Tire Auto is a US Car Repair based in Davenport, Iowa. Car X Tire Auto is located at 2205 E 53rd St, Davenport, IA 52807, USA.
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