I love the clothes but not the customer service. It surprises me that any individual can work at an infant and children's store and be so rude to the customers. I'm very disappointed... i left my house because my 6 month old wouldn't stop crying. The car rides help him to fall asleep. After he went to sleep i thought I'd stop in the store to do some shopping to relax. I asked an employee one question and got a rude response. Then as i walked out, she didn't say have a good night... instead she proceeded to talk about me with another employee. There are people in this world who are going through so much right now... Hurricane Harvy and Irma, earthquakes in Mexico... the list goes on and on and yet we still choose not to show love and compassion for others. Shame on us!
They have some great deals and a good selection of preemie clothes
Would love to give this location 5 stars, however, my experiences there have been very disappointing. I'm convinced the employees are racists as I've been racially profiled and not given the same treatment as the other white women shopping there. I walked in and was not even greeted while everyone else (white) was greeted and asked if they needed assistance. As I'm browsing the store, an employee is called out to "work the floor" or follow me around to make sure I don't steal anything. I'm waiting to checkout and there are 2 cashiers available, one helping someone , the other was free, looked at me and left the register to organize the tables. As I'm leaving the store, the same woman who left her register was fixing the table at the doorway and didn't even look at me or say good bye or anything and I know that is against all retail employee policies. This is every time I shop there and it is completely unfair and unacceptable and enough is enough. I am a paying customer I shouldn't have to tolerate this kind of treatment. I love Carter's quality and style but I will never return to this location ever again and will be contacting corporate about this matter.
Love this store! Its so clean, and organized, so it makes it easy to find my baby size in clothes, and accessories! Plus the sales associates, are very courteous, and helpful! I just wish they had more styles in the store like they do online, and more sizes! Sometimes I can't find my son size in cute little outfits, but its still my favorite store to buy my sons clothes! I will always be a dedicated customer, until my son outgrows their sizes lol
Customer service was awful. It was a very unwelcoming environment. It seemed to be a very big inconvenience we were there. We won’t return to that store.
Carter S is a US Shoe Store based in Davenport, Iowa. Carter S is located at 4227 Elmore Avenue, Davenport, IA 52807, USA.
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