Very unprofessional and rude staff from the water girl to their manager. I am darn right shocked and appalled how this place conducts business. This place was so bad I walked out without paying for my drinks. For the love of God save your money because this place is not worth a penny.
Very unprofessional and rude manager. Her name was Chrissy. Extremely unprofessional and very incompetent to handle clients. One of her staff lost my card, while paying, and she comes and asks if i have another card to pay with. And that if im concerned about my card i should go and look for it. A few minutes later another member of her staff finds my card somewhere on the floor.
Neither me or a friend of mine are from US (Egypt and Poland) . So far we were amazed by consumer service in most of the places we visited around here. Chrissy proved that there is exemption from every rule.
The Bix bar was wonderful. Our bartender was on top of his game and made us some phenomenal drinks. (Seriously the fresh ginger killed it. We stop that technique for home.) However the food section was lacking. We came in one night for drinks and some appetizers. We were told the appitizers were half price so we ordered the muscles. These were good, but when the bill came they charged us full price for them. The next night we had dinner in the restaurant. The food was ok, but the portion sizes were exceedingly small for the cost. My sister's steak was served to her cold, and my husband's pasta was as dry as bone. Our waitress was absolutely lovely, and we had a wonderful time chatting with her. She is the main reason that I am rating this as high as I am because without her service we were pretty disappointed.
Extremely unprofessional and rude, its a shame because the place is actually decent, but when you have someone like that managing, its ruined.
A credit card of a friend of mine was lost by waiter, food and beverages manager instead of sorting this situation out demanded another way of covering the bill. Completly ignoring the fact that the card was lost by her staff. She mentioned "you can try to find your card by yourself". As a matter of fact another client found the card dropped on the floor. Despite that Chrissy remained offensive and did not even apologize for this situation.
We dine here often, it's usually not overly busy. The food is truly hand made, not from a pre-made vender and reheated. So the kitchen takes a little longer then sometimes wanted, but the reward is a sweet and savory one. Well worth the money and time spent.
Great place with tasty food and nice vibe. All the charm was crashed today at brunch.
Where do I start. Arriving early for a party reservation I am ignored at the bar for 20 minutes. As our party of 11 arrives we are seated in a private room then soon forgotten about and it only went downhill from there. To make a long story short it was by far our worst dining experience. Between the 11 of us 80% of their dinner menu was ordered all of which turn out to be unsavory, tasteless and darn near repulsive. Personally I do not know because after a 2 and a half hour wait I never received my food. As my 10 friends reluctantly finished eating their overpriced subpar entrees mine was finally delivered in a greasy box to go.
Bix Bistro is a US Bar based in Davenport, Iowa. Bix Bistro is located at 200 E 3rd St, Davenport, IA 52801, USA.
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