I’ve been a long time customer, an excellent tipper, etc... I felt like a part of the family!!!
The younger man that works there Anthony is very rude and doesn't listen to anything you say. Tried telling him my the color he grabbed was not what I picked then got pissed when I told him I did t like it. If you go here always ask for the lady. She's sweet and listens.
I have been a customer here for 6 years, and a loyal advocate for "Maria" ( the owner of the salon). She does amaxing work and anytime i recieved conpliments on my nails i woukd refer them to phoenix. Wel ever since they have moved salons I have yet to be able to get my nails done . I have walked in on 5 separate occasions , each time to be told they were to busy to accommodate my manicure. Not even an opportunity to wait, or another appointment time later in the day , nothing. I REFUSE to give any more time , energy, or money to this business . Shout out to " Anthony", ever since you started working at this location the customer service has declined . Are you even a licensed nail tech? In the state of Iowa you need one to perform the services you are giving . Maybe someone should look into that
I love this place they can do anything with your nails. It's the only place I'll go
They messsed up my appointment and didn’t schedule me for the right time then said they will be ready for me in 20 mins and I waited patiently and ended up leaving because it took longer than that when I told them I had somewhere to be.
Sincerely, you once loyal customer
Unfortunately, I’ve become extremely displeased with their services over the past few month. I had strong, long natural nails, up until recently. Although i had acrylic dip & shellac on my nails, 3 nails broke ALL THE WAY DOWN TO MY FINGERTIPS in less than week. At the time I was out of town & could not make it back for a repair. However, once I returned to town I called and scheduled an appointment- 10 minutes BEFORE my scheduled appointment time they called to tell me I’D NEED TO RESCHEDULE because a large bridal party had just arrived. Needless to say I was dismayed. I’d been a loyal customer for years & how was my loyalty rewarded — by canceling my appointment for a walk in bridal party. I’m extremely disappointed and although I loved my time there as a loyal customer — sadly I won’t be back!!!
Phoenix Nails Spa is a US Spa based in Davenport, Iowa. Phoenix Nails Spa is located at 1320 W Kimberly Rd Suite 9, Davenport, IA 52806, USA.
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